Shipping Policy

Live animal shipment

All live animals ordered through this website will be shipped by Royal Mail 24 hour tracked delivery. Delivery is free and the cost of postage and packaging is built into the cost of the live animal.

Delivery is only available to the UK.

Accessory shipment

Snail and aquarium accessories will also be shipping by Royal Mail 24 hour tracked delivery and is also free of charge to the customer.

Delivery is only available to the UK.

Changes to shipping

If the weather is expected to be especially hot or cold, shipment of live animals will be delayed for the safety of the animals.